Now I have the VHS-DVD 3 installed and working properly. Roxio, it doesn't have to be this difficult and painful!!!Īfter communicating with Roxio's chat support I was able to enable the program on my new computer, I was asked for some evidence of the purchase, fortunately I keep the box and disk of the original software. Technicians Assistant: What have you tried so far with your Roxio software Tried to copy files from disc to separate folder, but I dont know how to go from there. Technicians Assistant: Which Roxio product do you have Easy VHS to DVD 3. Even though they still sell this version online, it no longer has phone support so they refuse to let me actually talk to someone real. Trying to install roxio easy vhs to dvd- cd key accepted. I have checked and tried other cables, and other USB ports, I have uploaded and installed the latest Roxio Win 10 patch. It does not work I was out of service period and went back to Best Buy and. The Sony VHS Player works perfectly, and the video signal does get to a TV. Due to illness I did not use for thirty days. I'm on day 3 trying to convince Roxio how to fix this as they don't seem to have a clue. Just recently bought this product but there is NO video signal being received, but the audio is coming through. Now, a few years later, I bought a new PC and can't install this because of the same problem. My profile on Roxio identifies the original key that did not work. After 4 days back and forth between Roxio and Best Buy, FINALLY Roxio gave me a new Key, to work one time, so I could install the software. But I could not find one BB store that knew anything about it. The way it was supposed to work was they validated it at the store when you purchase. VHS-DVD 3+ purchased at Best Buy contained a 2nd BBY serial number.
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